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Servicing & Maintenance

Our job doesn't end once we've fitted your site barrier - we like to look after you throughout the year to give you peace of mind. Choose the best service plan for you.

Once your barriers are installed, they will have been through a number of rigorous tests to ensure not only that they run smoothly and reliably, but also that they are at the highest safety standard.

We will check how it's working, identify any faults, damage and potential for failure that may affect you security.

Whether we are fitting new barriers or servicing/repairing those we didn't install, we always recommend an ongoing service plan to ensure that not only will they be safety checked regularly, but also identify problems, hopefully avoiding call-out fees.

It's us who will remind you when it's due - you'll never have to worry about it being out of date.

Just like any machinery, a regular service will keep your site barriers in full working order.

Select the right service plan for your site security:

Gold [included FOC with all Hires]

For public/commercial/mobile systems being used more than 50 times per day
  • Gate MOT & safety assessment
  • 2x full services per year
  • Unlimited standard breakdown call-outs within 3 working days
  • All labour and consumables required to carry out the service, repairs and safety checks of any parts supplied by Solar Gates UK

From £635 per year + VAT

Platinum

For public/commercial/mobile systems being used more than 250 times per day

  • As Gold but with 4x full services per year




From £1075 per year + VAT


SIM Plan

For GSM Intercom systems

  • Unlimited calls
  • Unlimited texts
  • 1GB data per month
  • Fixed mobile number

From £180 per year + VAT


Telematics Data Plan

For access and use of the SOLAR GATES telematics platform

  • Live access to your site equipment
  • Allows remote log in and trouble shooting
  • Unlimited daily/weekly/monthly email reports
  • Live email alerts
  • Full rights API access

From £295 per year + VAT


24/7 Call outs

Report your breakdown here

Details of our 24/7 call-outs if you don't have a service plan can be found here.

All service plans exclude

Accidental or malicious damage to the system or user error that affects its operation or cannot be replicated on site. Amendments to intercom settings (a flat £75 charge applies to intercom amends)  or solar battery swaps due to weather conditions. Out of hours, weekend or bank holiday call outs will incur an additional charge but at 20% discount off normal rates. Cost of remote controls and batteries for any wireless products. See extended warranty terms and conditions

All prices exclude VAT and are correct at time of print. It is assumed that all underground work will not encumber any underground services i.e. drains, electricity etc. Should any of these be damaged during the installation then all reparation cost must be borne by the customer. New gates and barriers maybe subject to planning restrictions, and permission should be sought. All goods supplied to Solar Gates UK LTD standard terms and conditions.

Contact our dedicated team to discuss your requirements

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