We are committed to giving you dedicated service and support with your products, however you choose to interact with us. Our team's decades of skill and experience means we work with you to get a tailored outcome that best suits you and your site.
Deciding how to procure from Solar Gates depends on what best suits your site's unique requirements - there's no one-size-fits-all solution. We leave that decision in the hands that know it best - yours.
So you can make an informed decision and make sure you get the best possible service from us, the following is a straightforward comparison to highlight the main differences between hire and purchase.
| Service Feature | Buy | Hire |
|---|---|---|
| Product Training | ✓ | ✓ |
| Warranty | 12 months | Unlimited |
| Telephone Support | 24/7 | 24/7 |
| Site Survey and Installation | ✓ | ✓ |
| Tracker as Standard [1] | £ | ✓ |
| Telematics [2] | £ | ✓ |
| Bi-Annual Service Plan | £ | ✓ |
| New for old swap out [3] | £ | ✓ |
| On-Site Support - 365 Days per Year [4] | £ | ✓ |
| Diagnostic Repair Service | £ | ✓ |
| Delivery and Collection | £ | £ |
[1] Trackers not fitted to INSTABOOM GO.
[2] Access with Own Login to Monitor Battery Life, Geofence, and Location Services
[3] If a barrier cannot be repaired on site, it will be swapped out for new hire unit.
[4] Service commitment of max 3 working days. Call outs, outside of normal working hours will be additionally charged.
Enjoy peace of mind with comprehensive support, regular maintenance, telematics, servicing as well as an unlimited warranty. You receive access to the latest models free from the commitment of ownership and benefit from adaptable terms to suit your project's duration and requirements.
Gain complete control over your equipment, including maintenance. You will receive full installation and training to get you started and FREE technical help, via our support service, is always available.
If you need more support, training or your barrier experiences damage or breakdown there will be a cost to this service.
To make sure your purchased Solar Gates units are in line with the Provision and Use of Work Equipment Regulations 1998 (PUWER)* mandate we recommend a purchasing service plan alongside the units(s).
[included FOC with all Hires]
For public/commercial/mobile systems being in normal daily use.
For public/commercial/mobile systems being used more than 250 times per day
For public/commercial/mobile systems being used more than 250 times per day
24/7 Call outs
Details of our 24/7 call-outs if you don't have a service plan can be found here.
* The Provision and Use of Work Equipment Regulations 1998 (PUWER) mandate states that all work equipment, including machinery on construction sites, must be maintained in an efficient state, in efficient working order, and in good repair.
Contact our dedicated team to discuss your requirements